At Mobility City of Metro Detroit, customer service is at the forefront of our business. We understand that our customers rely on us to provide them with mobility equipment that will enhance their quality of life, and we take this responsibility seriously. That’s why we value customer feedback and use it to continuously improve our services and products. We actively seek out and welcome customer reviews, and take the time to listen and address any concerns they may have. By doing this, we can ensure that we are meeting the needs of our customers and providing them with exceptional service. Customer satisfaction is our top priority, and we are dedicated to making sure every experience with Mobility City of Metro Detroit is a positive one.
I had a rental lift chair delivered. The people in the office were helpful and courteous. The delivery people were prompt and professional. They even gave me extra attention so i could get the best use of the chair.
My dad had knee replacement surgery and came home the day after. Once home we realized my mom could not get him out of his chair by herself and with help it was very painful for him. I called Mobility City and they got a lift chair out to my parents house that day. Amazing people including the young man that delivered the chair. The other place I called was not going to be able to get a chair to my dad for almost a week. Thank you Mobility City for taking such great care of my parents.
Friendly and knowledgeable staff. Great service!!